Keywords: applied, real-world, value, ROI, case-study, outcomes, evidence-based
Session on 3 July 2020 11:50 cest - View on timetable
This session explores mindset and coaching readiness and demonstrates how this can be applied to measuring ROI within coaching. It introduces the audience to a validated research model Engage which measures three core constructs: Confidence, Openness and Impact. This identifies factors which differentiate coaching success and which demonstrate coaching impact. The session will then describe how this model has been applied in practice by describing a case study within the pharmaceutical industry, discussing the commercials around ROI.
Dr Jodi O’Dell is an EMCC member and accredited by EMCC at Master Practitioner level. She is a practising occupational psychologist and executive coach who brings a strong theoretical and practical foundation to her work, combining the rigour of her PhD research (UMIST/Manchester Business School, UK, 2006-2011), with over 20 years’ consultancy experience. Clients extend industry sectors to include: finance, international government, education, health and FTSE 100+, working at C-Suite and board level to deliver programmes with impact.
Rob Kemp has been an EMCC member since 2003. He has spent three decades in commercial businesses in sales leadership, learning and development, and coaching leadership roles. Rob is qualified at post-graduate level in business (Open University, 1999), Coaching & Mentoring with both Oxford Brookes, UK (C.I.P.D) and Sheffield Hallam University, UK (MSc with Merit, 2013). Currently Rob is conducting research in Emotional Labour in coaching towards a Professional Doctorate in Coaching and Mentoring (DCM) with Oxford Brookes for a 2021 thesis submission. Working as an internal coaching lead/scheme owner, and external to organisations, the last 15 years of Rob’s working life has been focussed on coaching and mentoring in theory and practice.